Returns and Refunds Policy

At Tiny Giraffe we understand that online shopping is different from being able to pick-up and hold items in a store. That is why we promise to provide the best products possible. However, if you are in any way unhappy with your purchase we will gladly exchange, refund or provide a credit for most things you would like to send back. Please follow the instructions below:

  • Let us know via email first.
  • Return your purchase within 30 days of receipt.
  • Return in perfect condition, unused with all packaging intact.
  • Return at your own expense and packaged up well (we recommend tracking/signature too).

All returns are to be posted to the below address and include a self addressed prepaid satchel for your new items to be returned in;


Tiny Giraffe
PO Box 1000
Sandy Bay
TAS 7006